Contact Us

Support & Guidance

We offer general support and guidance for all of the products we sell.

If you have a query, why not check our FAQ’s and knowledge base section first to see if we have already answered your question.

Don’t worry if you can’t find what your looking for.  There are 3 ways you can contact us:

  1. Simply complete the form and one of our customer service operatives will be happy to help.
  2. Email customerserv@premeum.co.uk
  3. Call 0330 0434194

Our aim is to give our customers the best possible service.

With this in mind we try to process all orders placed before 1pm within 24hrs of cleared payment.

Please check our FAQ’s for further information.

Rest assured our Premeum website is secure.

We use the latest 256 bit SSL web encryption which offers point to point security whilst making a transaction.

For further information check our FAQ’s section.

Yes, we offer free delivery on all orders over £50.

Please see our Delivery section and FAQ’s for full terms.